WSP Unified Site

How a small design team managed to overcome hundreds of pieces of content and multiple competing stakeholders within six months. 
Table of ContentsProject Brief
Research & Design
Visual Design
Reflections


Project Brief


Impact and Outcomes: 32% Improved onboarding efficiency – new team members can access structured resources and processes immediately, reducing ramp-up time by a total of 27.5 days.

Centralized knowledge base – all product information, processes, and enablement materials now live in one accessible location.

Positive feedback from stakeholders – teams report easier alignment, faster access to resources, and reduced reliance on email or scattered documentation.

My Role:  Role: Lead Designer
Responsibilities: Managed a two-person design team, spearheaded user research, and directed the visual and structural strategy for the web experience.
The Brief: Workday Success Plans (WSP) is a sub-product within the broader Workday ecosystem. Over time, the offering has expanded its services, business model, and organizational structure. However, this rapid growth created challenges in onboarding new team members and aligning resources, goals, and enablement materials.

The Challenge: There was a large volume of content to manage, with an estimated 25 pages and more than 400 items to implement.  The challenge was to design a unified platform that could centralize a wide array of content types while remaining scalable and easy to navigate.

Solution:By identifying user pain points and mapping content needs, I created a clear visual framework. The final design consolidated product knowledge, process documentation, onboarding materials, and team initiatives into one cohesive hub.




“The challenge was to design a unified platform that could centralize a wide array of content types while remaining scalable and easy to navigate.”



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