My Role: Art Direction, User Research, Wire-framing, and Web Design.
The Brief: Workday Success Plans (WSP) is a sub-product within the broader Workday ecosystem. Over time, the offering has expanded its services, business model, and organizational structure. However, this rapid growth created challenges in onboarding new team members and aligning resources, goals, and enablement materials.
To address these issues, a unified site was proposed to centralize product knowledge, enablement resources, process documentation, news, onboarding materials, and broader team initiatives.
Impact and Outcomes:
Table of Contents
Challenge & Solution
Challenge: As Workday Success Plans rapidly expanded, knowledge, processes, and enablement resources became fragmented across multiple channels. This created friction in onboarding new team members and made it difficult to align teams with consistent goals, content, and processes.
The challenge was to design a unified platform that could centralize a wide array of content types while remaining scalable and easy to navigate.
Solution: In my role, I led art direction, user research, wire-framing, content design, and web design to develop a centralized site. By identifying user pain points and mapping content needs, I created a streamlined information architecture and clean visual framework.
The final design consolidated product knowledge, process documentation, onboarding materials, and team initiatives into one accessible, cohesive hub—improving both onboarding efficiency and organizational alignment.
The final design consolidated product knowledge, process documentation, onboarding materials, and team initiatives into one accessible, cohesive hub—improving both onboarding efficiency and organizational alignment.