The challenge was designing for large amounts of content while aligning multiple stakeholders. It reinforced the importance of defining clear goals early when designing an experience that needs to scale.

Post-launch surveys confirmed our decisions regarding layout and navigation, but also revealed that long-term success depends just as much on strong content governance as on design. A lot of the feedback was with certain content titles, and to make sure content owners better differentiate certain forms of content.

If I approached the project again, I would push for earlier alignment with content owners to ensure the system scales without sacrificing clarity. 





“The challenge was designing for large amounts of content while aligning multiple stakeholders.”

Post-launch Survey Responses